John Q Hammons Maintenance Associate (Maintenance Technician) in kansas city, Missouri
With 35 owned properties, comprised of more than 8,400 guest rooms and 1.7 million square feet of banquet space, our properties and brands represent some of the finest facilities in the industry and a competitive edge for John Q. Hammons Hotels and Resorts!
Mr. Hammons built properties that provide an exceptional guest experience. Our vision is to ensure we live up to Mr. Hammons standards of excellence by providing exceptional award winning facilities for each guest!
Responsible primarily for general maintenance and repairs in guest suites, meeting space, restaurant and common areas. Guest suite and public area entry-level preventative maintenance are included.
Display good customer relation skills and takes initiative to greet guests in a friendly manner.
Maintain hotel, pool, and surrounding area, performing minor painting, plumbing, electrical wiring, HVAC functions, and other related maintenance activities, using hand tools.
Perform routine maintenance, such as inspecting drives, motors, or belts, checking fluid levels, replacing filters, or doing other preventive maintenance actions.
Notify management concerning need for major repairs or additions to lighting, heating, and ventilating equipment. Perform some repairs on mechanical, electrical, plumbing, kitchen, and laundry equipment.
Respond to guest requests for service according to company policy. Keep records of rooms completed.
Ensure all phone equipment is in working order and notify management of all needed repairs.
Observe equipment and utility meter readings on a daily basis. Maintain or repair specialized equipment or machinery located in cafeterias, laundries, hospitals, stores, offices, or factories.
Stay accessible to Chief Engineer, MOD, and all operating departments of the hotel.
Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications. Maintain files of Material Safety Data Sheets and follow safe work practices including Lock Out Tag Out program.
Notify Chief Engineer of all equipment and supply needs through inventory and par levels.
Ability to learn and respond to all emergency procedures.
Ensure uniform and appearance is clean and professional, maintain confidentiality of proprietary information and protect company assets.
Other duties as assigned.
Ability to handle multiple tasks at once and to troubleshoot —causes of operating errors and decide how to repair.
Ability to perform duties with attention to detail, speed, accuracy, follow through, courtesy, cooperativeness, safe and effectively. May be specialized in an area of general maintenance.
Ability to effectively deal with internal and external customers, with patience, tact, and diplomacy to defuse anger.
Use arithmetic to measure, compute amount of materials to use, and to inspect product to be sure it conforms to requirements. Monitor operational equipment.
Use computers and computer systems (including hardware and software) to enter data, or process information.
Knowledge of machines and tools, including their designs, uses, repair, and maintenance. Monitor and review information from materials, events, or the environment to detect or assess problems.
- High School Diploma or equivalent; training in vocational schools, related on-the-job experience, or an associate's degree.
- Previous work-related skill, knowledge, or experience is required. i.e. painter; carpenter, electrician, air conditioning, etc.
Benefits and EEO
Full-time associates are eligible for the following benefits:
Paid Time Off
Short-term and long-term disability
Company paid life with employee paid supplemental options
Matching 401-k with immediate vesting for eligible participating associates
Company Hotel Travel Discounts
John Q Hammons Hotels & Resorts is an Equal Opportunity/Affirmative Action EmployerMinorities/Females/Individuals with Disabilities/Protected Veterans Click to view EEO is the Law
Note: To be considered for this position, candidates MUST apply at www.jqhhotels.com/careers.
Location NameKansas City, MO Airport Residence Inn
Location Address10300 N. Ambassador Dr.
CategoryHotel - Maintenance and Engineering
Schedule1:30 PM - 10:00 PM some Weekends and Holidays required
Previous Experience Preferred1 Year
Employment TypeRegular Part Time