Randstad PC Support in Kansas City, Missouri
location:Kansas City, MO
salary:$20 - $23 per hour
date posted:Tuesday, March 13, 2018
This position is responsible for the installation, maintenance and support of desktop computing platforms, as well as installing software not distributed via the network. In addition, this position provides support and guidance to end users
Using established guidelines and procedures, installs, upgrades, images, configures and maintains desktop hardware
Using established guidelines and procedures, installs, upgrades, and configures desktop applications and "specialty" software, as requested and approved.
Provides technical support and guidance to end users. Guides the user through diagnostic and resolution procedures, using clear and concise instructions.
Resolves issues using good judgment, attention to detail and in a timely manner. Escalates problems when necessary and learns from their successful resolution for future issues.
*Associate's Degree in a computer science-related field and 2 years desktop operating and networking systems OR - 4 years recent experience in desktop operating and networking systems